Returns & Exchange Policy

We do not proved any kind of refund once payment was done

1. Return Eligibility

  • Items must be unused, undamaged, and in original packaging with all tags attached.
  • Return requests must be placed within 7 days of delivery.
  • Certain items are non-returnable, including:

2. Return Process

  • Raise a return request via [sbn.sandhyabn@gmail.com].
  • Our team will schedule a pickup within 48 hours.
  • Once received and inspected, a refund or replacement will be processed within 5-7 business days.

3. Exchange Policy

  • Exchanges are allowed for size or defective products.
  • If the desired size is unavailable, store credit/refund will be issued.
  • Replacement Time Frame: If replacements are accepted then , It will get delivered to you within 5-7 working days.

4. Refund Method

  • Refunds are issued via the original payment method.
  • COD orders will be refunded via bank transfer.
  • If we approve your refund, we will process and credit it to your bank account within 3-5 working days.

Cancellation Policy Page

1. Order Cancellation

  • Orders can be canceled within 24 hours of placement.
  • After processing, cancellations are not possible.

2. How to Cancel an Order

3. Refunds for Canceled Orders

  • Refunds for prepaid orders are processed within 5-7 business days.
  • If canceled before shipping, the full amount will be refunded.

4. Cancellation by the Company

  • Orders may be canceled due to:
    • Stock unavailability
    • Payment issues
    • Invalid shipping details
  • Customers will be notified via email in such cases, and refunds will be processed accordingly.